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Can
I use the card from my mobile phone? |
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| V-Tel is a prepaid calling card and is not
a SIM card. Though you can use your local mobile phone to dial
the access number, V-Tel cannot be used with a mobile handset.
The phone calls can be made by dialing the access number printed
on the card from a local landline or any pay phone and activated
by dialling a Personal Identification Number (PIN) printed on
the back of the phone card. |
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How do I
use my calling card? |
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Dial the toll free access number from a landline phone.
- Enter your PIN number.
- Dial destination phone number.
- You will be connected.
- To disconnect, just hang up.
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How is your
card different from other communication services? |
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- Wide coverage in over 200 countries across the world.
- Useable even in remote areas where mobile networks are weak.
- No deposits, rentals or ISD activation required.
- Save costs on international roaming.
- Avoid the inconvenience of maintaining multiple local mobile numbers when you travel.
- Save foreign exchange and substantially reduce the costs of telephony when abroad.
- Minimize fear of card/mobile loss.
- Reduce wastage by avoiding unwanted/unimportant phone
- Exercise total control over every call made and monitor ISD expenses and call rates.
- Access 24 hrs customer support.
- Valid for 6 months from the date of first use.
- How does V-Tel compares with other calling cards?
- The only calling card to provide you access in over 200 countries.
- No hidden/processing cost. You get the talk time you pay for.
- Crystal clear voice quality.
- Can be bought online from anywhere in the world and billed in India Rupees.
- Ready for use instantly.
- Minimizes fear of card loss as the card can only be used with a PIN.
- 24 hrs customer support.
- Validity period of 6 months from the date of first use.
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Can I use this card from my hotel room? |
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Yes, the card can be accessed from the
hotel room, though the hotel may charge for accessing a toll
free number.
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Will I be charged for using a toll free access number? |
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Accessing the toll free number from a local
mobile phone, landline or payphone* is free but when you dial
the access number from a hotel room, the hotel may charge for
a local call.
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| *Depending upon the payphone used, the Payphone service provider might charge an access surcharge wherever applicable. V-Tel has tied up with multiple service providers globally to keep the pay phone surcharge free or at a minimum. |
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What technology do you use? |
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We use TDM (Time Division Multiplexing)
technology where the calls are sent through existing undersea
cable networks available globally. This gives us an edge over
other calling card operators who use VoIP as their medium which
is inferior in terms of voice quality.
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What are your calling charges from various countries to India? |
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Click on the link below & select the country to get your calling rates.
Link
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Can I buy the card on line? |
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Can I make local calls while traveling within U.S./U.K. or any other country? |
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You can make calls outside the destination
traveled as well as locally i.e. within the country traveled.
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What will the charges for local calls be? |
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You will be charged as per the local call
charges prevailing in the country traveled.
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What are the processing charges? |
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There are no processing charges on your
card.
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How do I check my balance on the card? |
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You can check the balance on your card
by accessing the toll free number and entering the PIN number
printed on the card followed by the voice prompts.
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Do you have a 24 hrs. toll free help line number? |
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Yes, you can access our toll free number
anytime.
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Can we use this in India? |
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No, We cannot use it in India .
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